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VIPdesk Releases New Whitepaper, “Seven Steps to Integrate Social Media into the Customer Contact Center”
VIPdesk has released a new whitepaper,“Seven Steps to Integrate Social Media into the Customer Contact Center” which is a comprehensive whitepaper that addresses the benefits of incorporating social media into the contact center. (PRWeb February 24, 2011) Read the full story at http://www.prweb.com/releases/2011/2/prweb8158999.htm
Read more on PRWeb

Motorola Atrix Gets High Marks for Repairability in Teardown
The Motorola Atrix 4G made its debut on Tuesday, and the crew at iFixit have now given the new smartphone the teardown treatment.
Read more on PC Magazine

New Fluke Test Tool Catalog Showcases New Tools for Electricians, Technicians, and Engineers
Showcases Opportunities to Reduce Costs, Increase Equipment Reliability and Team Productivity, and Step Up to Modern System Troubleshooting
Read more on Marketwire